Terms of Service

FANLABZ.COM — TERMS OF SERVICE


Last updated: Nov 5th, 2025

These Terms of Service (“Terms,” “Agreement”) form a legally binding agreement between Fanlabz LLC (“Fanlabz,” “we,” “us,” or “our”) and you (“you,” “User,” “Creator,” or “Fan”) regarding your access to and use of https://fanlabz.com and all related services, features, applications, and tools (collectively, the “Platform”).

By creating an account, viewing content, subscribing to a Creator, uploading content, or making/receiving payments through Fanlabz, you agree to be bound by these Terms and all policies referenced here (Acceptable Use Policy, Community Guidelines, Complaints Policy, Appeals Policy, Referral Program Terms, and any tax/compliance guidance we publish). If you do not agree, you must not use Fanlabz.

We may update these Terms from time to time. When we do, we will post the revised Terms on the Platform. Your continued use of Fanlabz after the effective date of any changes means you accept the updated Terms.


1. What Fanlabz Is

Fanlabz is an online membership and content platform that lets independent creators (“Creators”) publish and monetize their content, and lets supporters (“Fans”) pay to access that content through subscriptions, pay-per-view posts, tips, or other creator interactions.

Fanlabz facilitates payments and access but is not a party to the individual agreement between a Fan and a Creator. The contract for access to paid content is always between the Fan and the Creator, not between the Fan and Fanlabz.


2. Key Definitions

For clarity, in these Terms:

  • “Platform” means the Fanlabz website, services, and any related apps or tools.
  • “User” means any person or entity with an account on Fanlabz (Fans and Creators).
  • “Creator” means a User who uploads content and/or offers paid access to content or interactions.
  • “Fan” means a User who pays for or accesses a Creator’s content.
  • “Content” means anything uploaded, posted, streamed, sent, or displayed on Fanlabz, including photos, videos, audio, livestreams, stories, written posts, data, metadata, emojis, GIFs, memes, and any other digital material.
  • “Creator Interaction” means any paid or gated action that gives a Fan access to a Creator’s Content (for example: subscriptions, pay-per-view messages, tips, custom content).
  • “Fan Payment” means any amount a Fan pays related to a Creator Interaction.
  • “Creator Earnings” means the amount payable to a Creator after Fanlabz’s fees, chargebacks, refunds, and any applicable taxes or withholdings.
  • “Payout Method” means the payment destination or solution the Creator selects for receiving Creator Earnings.
  • “Policies” means all additional rules Fanlabz publishes, including the Acceptable Use Policy, Community Guidelines, Referral Program Terms, Complaints Policy, Appeals Policy, and any tax guidance.

 

3. Eligibility and Account Setup

To create or use an account on Fanlabz, you must:

  1. Be at least 18 years old (or the age of majority in your jurisdiction).
  2. Be legally able to enter a contract.
  3. Be legally permitted to view or post the type of content available on Fanlabz in your location.
  4. Provide accurate registration details, including a valid email address.
  5. Keep your login details secure and not share your account.

Creators must also complete any identity, age, or payment verification steps we require. We may ask for government-issued ID, proof of address, tax information, banking/payments info, and/or additional documents depending on your territory.

We may refuse, suspend, or close any account for any reason allowed by law, including suspected fraud, abuse, or policy violation.


4. Changes to the Platform and to These Terms

  • We may change, update, pause, or discontinue any part of Fanlabz at any time.
  • We may change these Terms to reflect legal requirements, new features, or Platform risks.
  • If you continue using Fanlabz after changes become effective, you accept the updated Terms.
  • If you do not agree with changes, you must stop using Fanlabz and close your account.

We do not guarantee Fanlabz will always be available or uninterrupted.

 

5. Your Use of Fanlabz

You agree to use Fanlabz only for lawful purposes and in line with these Terms and all Policies. You must not:

  • use Fanlabz in a way that harms, disables, or overloads our services;
  • attempt to bypass access controls or payment systems;
  • publish content that violates someone else’s rights or our rules;
  • use Fanlabz to scam, harass, exploit, or defraud other Users.

We can monitor, review, or remove content and suspend accounts to protect the Platform and its community.

 

6. Content — Your Responsibility

Everything you upload to Fanlabz is your responsibility.

By uploading Content, you confirm that:

  1. You created the Content or you have all rights, licenses, permissions, and consents needed to post and monetize it on Fanlabz.
  2. Your Content complies with all laws that apply to you and with our Acceptable Use Policy and Community Guidelines.
  3. All people shown in your Content are at least 18 years old and have given informed consent to be included.
  4. Your description of the Content (what Fans are paying for) is truthful and not misleading.
  5. Your Content will not cause harm, infringe IP, or violate privacy or publicity rights.

If your assurances above turn out to be untrue and Fanlabz suffers a loss, you agree to compensate Fanlabz for those losses (this is called “indemnification”).

Fanlabz does not control or pre-approve user content. We do not guarantee the accuracy, quality, or legality of what other Users post.

 

7. License You Give to Fanlabz

You keep ownership of your Content. However, so we can operate the Platform, you grant Fanlabz a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, display, reproduce, distribute, and otherwise use your Content on and in connection with Fanlabz (including for backups, moderation, security, and to promote or improve the service).

We do not sell your content to other platforms, but if Fanlabz is sold or assigned, this license can transfer with the business.

You may also give your Fans limited rights to view your Content for personal, non-commercial use, subject to your pricing and these Terms.

 

8. Co-Authored / Collaborative Content

If you upload Content that features another person (a collaborator, model, or co-creator):

  • You must ensure that person is 18+ and has agreed to appear in that Content.
  • You must provide us with proof of age/consent if we request it.
  • If anyone featured withdraws consent or reports a violation, we may remove the Content or restrict earnings related to it.
  • Fanlabz is not a party to any agreement between you and your collaborators.

 

9. Creator–Fan Relationship (Contract Between Users)

When a Fan pays a Creator on Fanlabz, the following applies:

  1. The Fan is buying access to the Creator’s Content or interaction as described by the Creator.
  2. Fanlabz facilitates the payment and access but is not responsible if the Creator fails to deliver or the Fan is unhappy.
  3. The Creator decides the pricing for subscriptions, pay-per-view posts, and other interactions.
  4. Access lasts only for the period purchased (for example, subscription period) and may not be permanent.
  5. Fans must not share or redistribute paid Content outside Fanlabz.

If there is a dispute between a Fan and a Creator, we may assist under our Complaints or Appeals processes, but we are not obligated to refund or pay either party unless required by law or card/payment rules.

 

10. Subscriptions, Renewals, and Payments

  • Subscriptions renew automatically at the current rate unless the Fan cancels auto-renew before the next billing cycle.
  • Payments are processed in the currency we make available (typically USD). Your bank/payment provider may charge extra fees or currency conversion.
  • You authorize Fanlabz and its payment partners to charge your selected payment method for recurring and one-time purchases.
  • If your main payment method fails, we may attempt to charge another method on file.
  • If you cancel a subscription, you keep access until the end of the paid period; no pro-rated refunds are issued unless required by law.
  • Tips and pay-per-view payments are generally non-refundable.

Unreasonable or bad-faith refund/chargeback behavior may lead to account suspension.
 

11. Fanlabz Fees and Creator Earnings

  • Fanlabz charges a service fee on Fan Payments. Unless stated otherwise on the Platform, this is 20% of the gross amount paid by the Fan.
  • The remaining amount becomes Creator Earnings.
  • Creator Earnings are visible in the Creator’s dashboard once payments are fully processed and cleared.
  • We may deduct or reverse earnings in cases of chargebacks, fraud, or payment disputes.
  • Payouts are only available once minimum payout thresholds are reached and all verification requirements are met.
  • We may change our fee structure with notice posted on the Platform.

 

12. Payouts to Creators

To receive payouts:

  1. You must add a valid payout method supported in your country.
  2. You must pass any compliance checks (KYC/KYB, tax forms, sanctions screening, etc.).
  3. You acknowledge that payout partners/banks may charge fees or use their own exchange rate. Fanlabz is not responsible for those external charges.

We may delay, pause, or withhold payouts if:

  • we suspect fraud or illegal activity;
  • a User reports non-delivery or policy violations;
  • your earnings are subject to a lien, court order, or government request;
  • we are awaiting the outcome of a complaint/appeal.

We may also offset your earnings against amounts you owe to Fanlabz.

 

13. Taxes and Compliance

  • You, as a Creator, are solely responsible for reporting and paying all taxes owed on your earnings (income tax, VAT/GST if applicable, or other indirect taxes).
  • Fanlabz may collect, charge, or remit taxes where required by law.
  • If we are required to gather your tax information (for example, a W-9/W-8 form in the US), you must provide it. Failure to do so may result in withholding or suspension.
  • If your local laws require VAT/GST to be added to Fan payments, we may add it and remit it accordingly.

 

14. Prohibited Content and Acceptable Use

You must follow our Acceptable Use Policy and Community Guidelines at all times. In general, you may not post, upload, or do any of the following on Fanlabz:

  1. Any content involving minors or persons who appear to be minors.
  2. Non-consensual content, doxxing, harassment, threats, or exploitation.
  3. Content that is illegal where you are or where we operate.
  4. Content that infringes copyright, trademarks, or other IP.
  5. Extremist, hateful, or violent content.
  6. Content that promotes self-harm or criminal activity.
  7. Using Fanlabz to advertise or sell prohibited goods/services (we may publish a list).
  8. Circumventing paywalls or encouraging Fans to pay off-platform to avoid fees.

We may use automated and manual tools (including AI-assisted moderation) to detect and remove violating content.

 

15. Advertising and Sponsored Content

If you post content that promotes a brand, product, or service in exchange for payment or value (“Sponsored Content”), you must:

  • clearly label it (for example: #ad, #sponsored, #paidpartner);
  • follow advertising and consumer protection laws in your country;
  • not advertise illegal or restricted products (we may publish a restricted list).

 

16. Sharing and Linking

You may share your Fanlabz profile or content links on other platforms, provided that:

  • you do not misrepresent your relationship with Fanlabz;
  • you do not spam links or violate another platform’s rules;
  • you do not create domains or social pages that could confuse people into thinking they are official Fanlabz pages, unless we’ve approved it in writing.

Links from Fanlabz to third-party sites are for convenience only; we are not responsible for their content or policies.

 

17. Account Suspension, Restrictions, and Deletion

We may, with or without notice, and for a period we consider necessary:

  • suspend or delete your account or content;
  • pause Fan Payments to you;
  • withhold Creator Earnings; or
  • refund/cancel Fan payments,

if we believe you have:

  • violated these Terms or our Policies;
  • attempted or threatened to do something harmful to other Users or Fanlabz;
  • engaged in fraud, abuse, or illegal conduct; or
  • received earnings from suspicious transactions.

If we ultimately confirm a serious violation, we may permanently close your account and treat part or all of your unpaid Creator Earnings as forfeited to compensate for any losses or to refund Fans.

You can delete your own account in your settings. If you are a Creator, we may first let existing subscriptions expire and then close the account. After deletion, you will no longer have access to your content or messages, but we may keep certain records as required by law.

 

18. Complaints and Appeals

Complaints Policy:

If you believe content is illegal, infringing, or violates our rules, or if you are a User with a transaction issue, you may file a complaint through our support channels (support@fanlabz.com or the in-platform form). Provide as much detail as possible.

Appeals Policy:

If we remove your content or suspend your account and you believe this was a mistake, you may appeal within the time stated in our notice. We will review the decision. Our decision on appeal may be final.

 

19. Referral Program Terms (if enabled)

Fanlabz may offer a referral or affiliate program where Users can earn a percentage of revenue generated by Users they refer.

  • Details (percentage, duration, eligibility) will be stated on the Platform.
  • We may change or discontinue the program at any time.
  • Referral earnings are subject to the same withholding, fraud checks, and payout rules as Creator Earnings.
  • Abuse of the referral system (self-referrals, fake accounts, bots) is prohibited and may lead to forfeiture.
 

20. Privacy and Data

Your use of Fanlabz is also governed by our Privacy Policy. We may send you service messages, transactional emails, or notifications related to your account. We may also use aggregated and anonymized data to improve the Platform.

 

21. What We’re Not Responsible For

To the maximum extent permitted by law:

  • We don’t control what other Users post.
  • We don’t guarantee that other Users will keep your content private.
  • We don’t guarantee that Creators will earn a certain amount.
  • We don’t guarantee compatibility with every device or browser.
  • We are not responsible for internet outages, payment processor issues, or your own account security (for example, if you share your password).

If your account or content is copied, leaked, or shared outside Fanlabz by someone else, that’s a violation of our rules, but we are not liable for their actions.
 

22. Limitation of Liability

To the fullest extent allowed by law:

  • Fanlabz, its owners, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, business, or goodwill, arising out of or related to your use of the Platform.
  • Our total liability to you for any claim will be limited to the greater of:
    1. the total fees you paid to Fanlabz in the 12 months before the claim arose; or
    2. USD $5,000.
  • Nothing in these Terms excludes liability that cannot be excluded by law.

Some jurisdictions don’t allow certain limitations — in that case, those specific limits won’t apply to you.

 

23. Indemnification

You agree to defend, indemnify, and hold harmless Fanlabz from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to:

  • your Content;
  • your use of the Platform;
  • your violation of these Terms or any policy;
  • your violation of another person’s rights; or
  • your tax obligations.
 

24. Governing Law and Disputes

Option A (US):

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. You agree that the state and federal courts located in Wilmington, Delaware will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of Fanlabz.

Pre-suit resolution:

You agree to first contact us at support@fanlabz.com and allow us a reasonable opportunity to resolve the issue informally. We may request mediation before litigation. If you file a lawsuit without giving us that opportunity, that may be considered a breach of these Terms.

 

25. Service of Process and Notices

We may contact you via:

  • email to the address you provided,
  • in-platform notifications, or
  • any other contact method you gave us.

You are responsible for keeping your contact details current. Official notices to Fanlabz should be sent to the address/email published on the site.

 

26. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign or transfer our rights and obligations to an affiliate, successor, or purchaser of our business.

 

27. Severability and No Waiver

If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce a right or provision is not a waiver of that right or provision.

 

28. Entire Agreement

These Terms, together with all policies linked or incorporated by reference (Acceptable Use Policy, Community Guidelines, Complaints Policy, Appeals Policy, Referral Terms, and Privacy Policy), make up the entire agreement between you and Fanlabz regarding the Platform and supersede all prior agreements.
 

29. Contact

Fanlabz LLC

Website: https://fanlabz.com

Email: info@fanlabz.com